Returns & Exchanges
If you aren't completely satisfied with your purchase, we accept returns of unused and unopened products within 30 days of delivery.
1
Initiate Request
Visit our online portal and enter your order number to request a Return Merchandise Authorization (RMA).
2
Pack Items
Securely pack the unused tiles in their original packaging to ensure they are not damaged during transit.
3
Label and Ship
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, a refund will be issued to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing